Frequently Asked Questions
Everything you need to know about your Nostalgic Impressions experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by destination, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that personalized or custom-engraved items are non-returnable.
Can I track my package after it ships?
Yes, once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Do you offer bulk discounts for special events?
Absolutely. We offer tiered pricing for large orders, such as wedding invitations or corporate events. Please contact our support team for a custom quote on bulk quantities.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I care for my wax seal stamps and tools?
To maintain your tools, wipe the brass seal head with a soft cloth after use to prevent carbon buildup. Store in a cool, dry place to avoid tarnishing or damage to wooden handles.